FAQ
✨ FREQUENTLY ASKED QUESTIONS
Everything you need to know before placing your order.
📦 Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–5 business days within the U.S.
Will I receive tracking information?
Yes, once your order has shipped, you will receive a tracking number via email.
Do you ship internationally?
Currently, we ship within the United States. We plan to expand internationally soon.
🔄 Returns & Exchanges
Do you accept returns?
We do not offer refunds at this time. However, we accept exchanges within 7 days of delivery for eligible items.
What items are eligible for exchange?
Items must be:
- Unworn
- Unwashed
- In original condition with tags attached
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery at hello@nioreluxe.co with your order number and photos. We will make it right.
📏 Sizing & Fit
How do I choose the right size?
Our pieces are designed to be true to size with a sculpting, body-contouring fit. If you are between sizes, we recommend sizing up for comfort.
Where can I find the size guide?
You can view our full Size Guide on each product page.
🧵 Products & Care
What material are your products made from?
Our pieces are made from a premium blend of 78% nylon and 22% spandex, designed for stretch, support, and comfort.
How do I care for my items?
- Machine wash cold
- Wash with like colors
- Do not bleach
- Air dry recommended
💳 Payments
What payment methods do you accept?
We accept all major credit/debit cards and secure checkout options available at checkout.
📧 Contact & Support
How can I contact Niore Luxe?
For any questions or concerns, email us at hello@nioreluxe.co. We aim to respond within 24–48 business hours.
✨ Additional Information
Can I change or cancel my order?
Orders are processed quickly, so changes or cancellations are not guaranteed. Please contact us as soon as possible after placing your order.
Do you restock sold-out items?
Some of our pieces are limited. We recommend joining our email list to stay updated on restocks and new drops.